Are you facing issues with your admission, assignment marks, or results?
The IGRAM IGNOU portal is the official platform where you can raise complaints and get them resolved quickly.
In this detailed guide, you’ll learn how to use the Grievance portal and check your grievance status.
What is IGRAM IGNOU?
IGRAM stands for IGNOU Grievance Redressal and Management.
It is a free online complaint portal for students to raise issues related to university services without visiting the regional office.
- Admission confirmation delays
- Assignment submission problems
- Exam form or hall ticket issues
- Revaluation or result discrepancies
- Regional centre communication delays
Why is it best for students?
In Distance education universities, learners mostly have very busy schedules, and they don’t have much time to regularly visit the head office.
Let’s say you have applied for online admission and you’re waiting for your Books or assignment status, but no one at the study center gives you a proper response.
That’s frustrating, right? This is where the IGRAM IGNOU portal is.
You don’t need to visit the RC office or study center regularly. You can easily raise your query and track its status online.
Benefits of Using the IGNOU Grievance Portal
- No need to visit a study center or regional center.
- Easily track your complaint status.
- More than 30 Grievance categories.
- Completely free to use.
How the IGNOU IGRAM Portal Works
Once you submit a complaint on the website, the official team will respond directly on the dashboard.
The university’s management is dedicated to addressing students problems.
If you’re having difficulties, using the IGNOU grievance cell is one of the best ways to resolve them.
You’ll get updates on your query once the case is resolved.
How to File a Grievance on the IGNOU Portal
Have you ever thought it would be enough to complain at the regional center?
Is it possible to visit the RC regularly? Probably not.
Follow these steps to raise your complaint online:

- Go to the www.igram.ignou.ac.in
- Choose the Grievance Category (e.g., assignment marks).
- Choose the “Subject” option.
- Click next and fill in the basic details.
- Write your question in the box.
- Upload documents (If applicable).
- Click “Submit.”
Once submitted, you can track your IGNOU grievance status anytime from the same dashboard.
How to Check IGNOU Grievance Status Online
After filing a complaint, follow these steps to check its progress:

- Go to https://igram.ignou.ac.in
- Click on “Track Grievance Response Status.”
- Enter your GST token number.
- Click the ‘get status ‘ to view your current status
IGNOU Grievance Helpline & Contact Information
If you face any issues while submitting your complaint, you can contact the IGNOU Grievance Cell directly through these channels:
| Contact Type | Details |
| Helpline Number | 011-29532294 |
| Email ID | igram@ignou.ac.in |
| Website | https://igram.ignou.ac.in |
| Headquarters | Maidan Garhi, New Delhi – 110068 |
Other Ways to Raise issue
If you’re not satisfied with the reply, you can try other options:
- Email: Student Service Centre –ssc@ignou.ac.in.
- Helpline Numbers: Call at 011-29571301 or 011-29571528.
- RTI : File an RTI if your issue remains unresolved.
Common Types of Complaints
Students frequently file complaints related to:
- IGNOU Admission status Delay
- Assignment marks not updated
- Study Material Not Received
- Exam Centre or Hall Ticket Error
- Grade Card Not Updated
- Revaluation Result Pending
These issues are addressed by the student grievance cell IGNOU through the IGRAM system.
My Experience with the IGRAM Portal
A student recently contacted me because he hadn’t received his marksheet for six months, even after visiting the regional center multiple times.
I suggested he try the grievance portal. Within 7 days, he got an email and received his marksheet in just 20 days.
This shows how effective the website can be when used correctly.
Conclusion
The IGRAM IGNOU helpline Portal is free for students to resolve problems.
Whether it’s assignment marks, course material, or certificates, you can report an issue online and track its progress without hassle.
If you’re facing issues, don’t wait—use the IGNOU online portal today.

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My user ID is failed again and again
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I did not get my Marksheet and Degree certificate.
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