How to get IGNOU helpline number (solve any problem easily )

Are you searching for an IGNOU helpline number?

Either you considering applying for admission or have already been admitted but facing a problem due to lack of information.

Today I will share some important contact number of head office.

Do you know it is the most popular institution in the world?

Over 3 million students have been enrolled, which is huge data. It holds the title of being the largest Open University in the world.

In this article, we will discuss how to get the contact details of the different department.

About IGNOU Helpline Number

You must have questions about why the study center isn’t working.

Whenever you contact the college for an information most of the time, they recommend you to visit the regional centre or call IGNOU Delhi contact number.

Do you know why this happens?

Staff who work in the study centre are not permanent Indira Gandhi National Open University employee, they work as a private staff. They have a limited resource, which is mentioned below.

  • Submission of assignment record
  • Evaluation of assignment
  • Conduct classes, etc.

The IGNOU toll free number Delhi is available in week days. It helps students to get answers to their queries, solve their problems, and get help with various aspects of their education.

How to Contact IGNOU customer care in Delhi?

There are several ways to contact the customer care number. Here are a few methods:

Call the toll-free no

The helpline no is 011 29571000. When you call, the system will connect you to a customer care executive to assist you with your query.


The headquarter email address is [email protected].

You can send queries, complaints, or feedback to this email address and receive a response from the university.

Regional Center

All the regional center has a help desk support you can find the details of regional office on the official website.

Types of support

You can get various types of support from the IGNOU call centre.

Some of them are mentioned below.

Admission Queries

Students can get help related to admission queries. They can get information about the admission process, eligibility criteria, fees, status of admission confirmation, etc.

Study Material

Everyone knows study material takes a lot of time to deliver. Sometimes we receive it just before the exams, so students have to face some difficulties in studying. 

In this situation, you can ask for details by calling the student helpline.

Examination Queries

You can get information about exam dates, hall tickets, results, and other examination-related details.

Course Queries

They can get information about the courses, syllabus, assignments, and other details related to the university.

Assignment marks

You can get various support, i.e. assignment marks not update or marks are not showing on grade card portal.


Most of the time, I have seen students waiting for their marksheet for the past 6 months, so you can call on the toll-free no and ask for your certificate status.

Department wise IGNOU helpline number of Delhi 

I know you have some questions, like they never pick up the phone while calling the customer care number. Why is it so?

I may not give the exact answer to this because there is a lot of work pressure on the university staff. 

Sometimes they have to do the work of the study center as well.

Universities have different departments like admission, exam, project department, etc. 

All have their own IGNOU helpline number, and below I am going to share with you the details of various department wise contact no

Student Service Center (SSC)–011-29572513, 29572514, 29572508, 29572505

IGNOU admission contact number -011-29571301, 011-29571528, 011-29571302 (You can ask your questions related to admission)

Book status -011-29572008, 011-29572012, 011-29532013 (If anyone has a question related to his book, you can try the above no)

IGNOU toll free number of SED

Bachelors Programs-011-29572211- (From here, you can get information about courses like BA/BCOM)

Degree Certificate–011-29572224, 011-29535438 (You can contact this number for more information about the Degree Certificate)

Assignment Marks –011-29571319, 011-29571325 (If you want to know the details of your Assignment Marks, you can call on this no)

Project no–011-29571321, 011-29571324 (To know the status of Project Marks)

Practical no–011-29572212 (For more details about practical marks)

Exam Form, Admit card–011-29572209, 011-29572202, 011-29532088 (we can find Exam Form and Admit details by calling this number)

Note: Contact the IGNOU helpline number during office hours.

Types of IGNOU student support option

Do you know without visiting the study centre, you can solve your problem by sitting at home?

Follow the below steps:

IGNOU student helpline number: You can use this to save time, for any small information

IGRAM: Use it when you have a minor problem or you want to make a complaint. It may take a few days to get a reply. I have already published a detailed report on IGRAM in my previous post.

RTI: This is the last option where you can get any information from the university, like assignment status, result dispatch details, etc. 

RTI usually takes about 1 month to get a reply, where the IGNOU helpline number takes a few minutes.


The university stands with its students at every step, and their support system is very good. No matter how big your problem is, the management listens to your complaint immediately. 

If you contact the toll-free number, your work will be even easier.

We always keep updating our students through our website. If you need any information, you can contact us.

2 thoughts on “How to get IGNOU helpline number (solve any problem easily )”

  1. Sir i forgot to cancel my admission can i cancel my admission after course maximum duration as I am not able to login my student id as it is showing invalid and i had also not given any exam or enrolled in any year after registration.

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