IGRAM IGNOU: Easily File a Complaint in IGNOU University

IGNOU has become the world’s largest open university, helping millions of distance education learners.

Every year, thousands of students face difficulty like delayed admission confirmation, assignment results not being updated, and study material not being delivered. 

To solve these problems, the university has introduced the IGRAM IGNOU Portal, an online platform where students can submit a concern and resolve issues without visiting a regional center.

What is IGRAM IGNOU?

IGRAM stands for IGNOU Grievance Redressal and Management. It is a free online complaint portal for students to raise issues related to university services without visiting the regional office.

You can report an issue like:

• “My assignment marks are not updated.”
• “I didn’t get my study materials.”
• “My result hasn’t been declared yet.”

Many universities have grievance systems, and Indira Gandhi National Open University has set up an IGNOU complaint portal to make the educational journey easier for its students.

Why IGRAM IGNOU complaint portal is best for students?

In Distance education universities, learners are mostly from different backgrounds,  they have very busy schedules, and they don’t have much time to regularly visit the head office.

Let’s say you have applied for online admission and you’re waiting for your Books or assignment status, but nobody at the study center gives you a proper response. That’s frustrating, right?

This is where the IGRAM IGNOU portal is. You don’t need to visit the RC office or study center regularly. You can easily raise your query and track its status online.

Benefits of Using the IGNOU Grievance Portal:

• No need to visit a study center or regional center.
• Easily track your complaint status.
• More than 30 Grievance categories.
• Completely free to use.

Most open universities in India, including Indira Gandhi National Open University, provide an online grievance cell. The IGNOU Grievance Redressal and Management portal is an easy and convenient way  to raise concerns.

It helps ensure that the university’s services meet the needs of distance learners and quickly address any issues that come up.

How the IGNOU IGRAM Portal Works

Once you submit a complaint on the website, the official team will respond directly on the dashboard. 

The university’s management is dedicated to addressing students’ problems, and if you’re having difficulties, using the IGNOU grievance cell is one of the best ways to resolve them.

You’ll get updates on your query once the case is resolved.

How to file IGNOU complaint using IGRAM

Have you ever thought it would be enough to complain at the regional center?

Is it possible to visit the RC regularly? Probably not.

Let’s start by explaining how to complain in IGNOU University regarding your query. The exact process can be repeated for any category as well.

1. Go to the www.igram.ignou.ac.in 
2. Choose the Grievance Category (e.g., assignment marks).
3. Choose the “Subject” option.
4. Click next and fill in the basic details.
5. Write your IGNOU complaint or question in the box.
6. Upload documents (If applicable).
7. Click “Submit.”

How to Track IGNOU grievance status in 2025

Once your query is submitted, you can also track its progress online:

1. Go to the IGRAM IGNOU website at https://igram.ignou.ac.in
2. Click on “Track Grievance Response Status.”
3. Enter your GST token number.
4. Click the ‘get status button’

Sometimes, it may take a few days to get a response. Be patient while your issue is being processed.

Common Complaints on the IGNOU IGRAM website

Here are some common issues distance learners face and how the IGNOU complaint portal can help:

• Study Materials Not Delivered:
• “I haven’t received my books yet. Please send them soon.”
• Pending assignment evaluation:
• “I submitted my assignment, but the marks are still missing.”
• Marksheet or Certificate Not Received:
• “My result is declared, but I haven’t received my marksheet.”
• Re-evaluation Delays:
• “I applied for re-evaluation, but my updated result is not available yet.”

The IGRAM IGNOU dashboard is your best option for resolving all these issues.

Other Ways to Raise issue

If you’re not satisfied with the reply, you can try other options:

• Email: Student Service Centre –ssc@ignou.ac.in.
• Helpline Numbers: Call at 011-29571301 or 011-29571528.
• RTI : File an RTI if your issue remains unresolved.

My Experience with the IGRAM Portal

A student recently contacted me because he hadn’t received his marksheet for six months, even after visiting the regional center multiple times. I suggested he try the IGNOU IGRAM portal. Within 7 days he got an email and received his marksheet in just 20 days.

This shows how effective the website can be when used correctly.

Conclusion

The IGRAM IGNOU helpline Portal is a simple and free way for students to resolve problems. Whether it’s assignment marks, course material, or certificates, you can report an issue online and track its progress without hassle.

If you’re facing issues, don’t wait—use the IGNOU online portal today.